All transcripts are now requested online through Parchment. Parchment allows us to better serve our alumni and students in meeting your transcript request needs. When ordering, choose the destination option “Yourself or another individual.”
*Please note that transcripts will take up to two-weeks to process. At this time we cannot accommodate urgent requests. If you have questions please contact CAAinfo@cranbrook.edu for further information.
We typically fulfill orders within 7 business days, but please note that it can take up to 14 business days to fulfill an order. It takes us the same amount of time to process electronic and paper transcript requests, but the time to receive the transcript will always be faster if you choose electronic transcripts. We are unable to provide expedited processing, although you will have the option to order expedited shipping of paper transcripts as part of your Parchment request. If you have questions, you may contact the Academy Office at (248) 645-3300 or email CAAInfo@cranbrook.edu.
All transcripts issued by the Registrar’s Office are official.
Please be aware that while the transcript is always processed as an official transcript, it is up to the receiver to determine whether they will accept it as official. Some organizations will only accept as official a transcript (electronic or mailed) that has been sent to them directly by the institution or its authorized transcript processor; this is especially true with educational institutions. Other receivers may consider official a mailed transcript you provide to them in a sealed envelope that comes directly from the processor. If in doubt, ask the intended receiver.
Do you only need an unofficial transcript?
You will need to request the transcript through Parchment, because we only issue transcripts through Parchment. You may want to consider sending the transcript to yourself, either electronically or by mail. Print it and/or save it as a pdf; you can send a copy wherever it needs to go, then retain the transcript for use whenever you need an unofficial transcript.
Current students: You may obtain an in-progress unofficial transcript during the academic year (one per semester). See Kate LaPier in the CAA Office; you will need to pick up your transcript in person.
Replacement diplomas can be ordered through the Registrar’s office. Our diplomas are one-of-a-kind, off-set prints, because of this we will only process replacement diploma request(s) once a year. This happens within the timeframe of printing the current graduating class’s diplomas which occurs in the spring semester. Alumni requesting a replacement diploma will need to request one by February 1 to be included in the next cycle of diploma printing. Alumni that miss this deadline will need to request for the following year. If a reprint is ordered it will be available for local pick up or shipment by June.
Diploma reprints requested outside of this timeframe will be considered on a case-by-case basis, however, there is no guarantee that we can accommodate a special circumstance.
Alumni who wish to order a replacement diploma should contact the Registrar at klapier@cranbrook.edu for more information on cost and process.